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- COVID-19 SHIPMENT UPDATE
- My tracking says "Shipment Ready for UPS."
- Help! I moved and my watch is going to my old address!
- My tracking shows my package was delivered, but it’s not here
- I’ll be on vacation and won’t be there to receive my package
- I wasn’t home to sign for my package
- How do I update my shipping address?
- When will my monthly watch ship?
- Where is my tracking?
- Can I get expedited shipping?
- Where's my replacement watch?
- What should I do if my tracking says my watch was delivered, but I don't have it?
- Does my watch come with a warranty?
- What’s covered under my warranty?
- Is water damage covered under warranty?
- What’s not covered under my warranty?
- What do I do with a blank warranty card?
- Does the warranty cover watches I buy from The Wheel?