Looking for answers? You've come to the right place.
- My tracking shows my package was delivered, but it’s not here
- I’ll be on vacation and won’t be there to receive my package
- I’ll be at a new location for several months.
- I wasn’t home to sign for my package
- Help! I moved and my watch is going to my old address!
- DOMESTIC U.S. - My tracking hasn’t updated in a long time
- COVID-19 SHIPMENT UPDATE
- How do I update my shipping address?
- When will my monthly watch ship?
- Where is my tracking?
- Can I get expedited shipping?
- Where's my replacement watch?
- Does my watch come with a warranty?
- What’s covered under my warranty?
- Is water damage covered under warranty?
- What’s not covered under my warranty?
- What do I do with a blank warranty card?
- Does the warranty cover watches I buy from The Wheel?