Help Center
Looking for answers? You've come to the right place.
When will my monthly watch ship?
Your watch will have tracking within 3 business days after your renewal has processed. It should take about 5 - 7 business days to get to you after it's shipped. For international members it can take much longer as customs can create unforeseen delays. Sometimes even 3-4 weeks.
Month-to-Month Subscription
For example:
You sign up on September 9th. Your watch ships out within 3 business days. Your first renewal will be on October 9th. Rinse and repeat.
Quarterly Subscription
You sign up on September 9th. Your watch ships out within 3 business days. Your 1st renewal will be on December 9th. Rinse and repeat.
PrePaid Multi-Month Subscription
For example:
You sign up for a 1 year prepaid subscription, on September 9th, 2022. Your first watch ships out within 3 business days. Your ship target for the other 11 watches will be the same date as your first one for every following month. Your 1st renewal will be a year later on September 9th, 2023. You’ll automatically move to a month to month sub to avoid a surprisingly high bill a year later. You can always change and sign up for a second year in advance.