Help Center
Looking for answers? You've come to the right place.
My Account Settings
My Subscription Settings
- How do I change the frequency of my monthly shipments?
- How do I pause my monthly shipments?
- How do I stop automatic shipments?
- Can I end a prepaid Multi-Month Plan early?
- How can I switch subscription tiers?
- How do I reactivate monthly shipments?
Billing Questions
- When will I be charged?
- Can I change my subscription renewal date?
- How do I update my billing information?
- Do you charge sales tax?
- What forms of payment are accepted?
- My renewal didn't process!