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When will my monthly watch ship?
If you signed up after September 6th, 2022.
Your watch will have tracking within 3 business days after your renewal has processed. It should take about 5 - 7 business days to get to you after it's shipped. For international members it can take much longer as customs can create unforeseen delays. Sometimes even 3-4 weeks.
Month-to-Month Subscription
For example:
Sign up on September 9th. Your watch ships out within 3 business days. Your first renewal will be on October 9th. Rinse and repeat.
Quarterly Subscription
Sign up on September 9th. Your watch ships out within 3 business days. Your 1st renewal will be on December 9th. Rinse and repeat.
PrePaid Multi-Month Subscription
For example:
Sign up for a 1 year prepaid subscription, on September 9th, 2022. Your watch ships out within 3 business days. Your ship target for the other 11 watches will be the same date as your first one for every following month. Your 1st renewal will be on September 9th, 2023. You’ll automatically move to a month to month sub to avoid a surprisingly high bill a year later. You can always change and sign up for a second year in advance.
If you signed up before September 6th, 2022.
If you signed up for a monthly subscription, watches wills ship by the 16th of each month.
Your subscription will renew on the 1st of each month (every 3 months for quarterly), and we will ship your watch by the 16th.
You can review our Monthly Subscription Renewal Policy and Schedule here.
Once your package is shipped, you will be sent an email with your tracking information. Please allow 24 - 48hrs for your tracking information to be updated. You'll be able to find your tracking information listed under the "Recent Shipments" section of your account when you log in at https://watchgang.com.
If you have a renewal date between the 10th and the 20th, you will still receive a watch for that month and your watch will be shipped within 7 days of your renewal.
Month-to-Month Subscription
Ordered monthly sub between May 1st thru 21st: 1st watch ships in 3 days, your first renewal date is June 1st and your 2nd watch will have tracking within 3-5 business days.
Ordered monthly sub between May 22nd thru 31st: 1st watch ships in 3 days, your first renewal date is July 1st and your 2nd watch will have tracking within 3-5 business days.
Quarterly Subscription
Ordered quarterly sub between May 1st thru 21st: Watch ships in 3 days, 2nd watch renews Aug. 1st for August watch with tracking within 3 business days.
Ordered quarterly sub between May 22nd thru 31st: Watch ships in 3 days, 2nd watch renewal Sept. 1st for September watch with tracking within 3 business days.
PrePaid Multi-Month Subscription
Ordered 3-month sub between May 1st thru 21st: Watch ships in 3 days, 2nd watch on June 16th, 3rd watch on July 16th, renewal Aug. 1st for August with tracking within 3 business days.
Ordered 3-month sub between May 22nd thru 31st: Watch ships in 3 days, 2nd watch on July 16th, 3rd watch on Aug. 16th, renewal Sept. 1st for September watch with tracking within 3 business days.
Those who purchased prepaid multi-month plans prior to June 11, 2019 will renew at the same multi-month package upon renewal on the 1st of the month.