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Original Tier Pricing Increase FAQ

Why?

It’s been two and a half years since we launched our Original Tier, and although our costs have increased since then, we have never raised the price of the subscription. 

Raising the cost of our Original Tier enables us to continue to deliver the product that you expect, while also giving us the opportunity to procure watches that we would otherwise be unable to provide at the $29.99 price point. 

We are not raising prices for our Black or Platinum Plans, and this change has no impact on your current subscription. 

Important Dates:

New Pricing Start Date: September 1st, 2019

Grandfather Date for active Original Tier subscribers: Forever unless you cancel or pause more than once every 3 months.

FAQ:

If I downgrade my current Black or Platinum Tier subscription to Original Tier after the end of the month, will I be grandfathered into the $29.99 plan?

No. Any new Original Tier subscriptions purchased after August 31st, 2019 will be charged at the new rate.

If I switch my active Original Tier subscription from Quarterly to Monthly or Monthly to Quarterly, will I keep the $29.99 price?

Yes. If you have an active Original subscription before the price increase (quarterly, monthly, or prepaid), you are grandfathered in with the $29.99 pricing as long as you are adjusting the current subscription. New or additional Original Tier subscriptions will be purchased at the new rate starting September 1st, 2019.

I purchased a membership for multiple months. How does this impact me?

If you prepaid for 3, 6, or 12 months of Original Tier membership, you will not transition to the $49.99 pricing unless there is a lapse in your subscription more than once every three months.

Can I sign up for a 12 month bundle after September 1st at the $29.99 rate?

Yes. As long as you are an active Original Tier subscriber before September 1st, you can renew at the $29.99 pricing forever. However, if you pause or cancel your subscription more than once every three months, you will revert to the new, increased price.

What if I stop my subscription after the end of the month and then start a new one? Will I have access to the grandfathered plan?

Stopping your Original Tier subscription more than once every three months will void your grandfathered status. As long as you reactivate your subscription within those parameters, you will be able to do so at the grandfathered rate.

What is considered an active subscription?

An active subscription has an upcoming renewal scheduled. You can tell if you have an active subscription on the homepage of your account. You will see your “Next Bill Date” listed under your Plan Detail.

How much will the new Original Tier Bundles cost?

Monthly subscription: $49.99 USD + shipping and applicable taxes
3-month prepaid subscription (5% off): $142.50 + shipping and applicable taxes
6-month prepaid subscription (10% off): $269.99 + shipping and applicable taxes
12-month prepaid subscription (20% off): $479.99 + shipping and applicable taxes

Will the value of the watches stay the same at the Original Tier?

Yes, all Original Tier watches will still be worth up to $150.

Will On Demand subscriptions be grandfathered?

No. Once the $49.99 Original Tier price goes into effect, all On Demand subs will be $49.99 for everyone.

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