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International Members FAQ - Everything You Need to Know!
If you’re one of the many Watch Gang members outside of the United States, there are a handful of need-to-know things about your orders and shipments.
Read on for all the information you need before you say g’day, bonjour, or ‘allo to your new watch.
Where do you ship?
Just about everywhere!
How much does it cost?
Original Tier - Watches are worth up to $150 USD MSRP
$29.99 USD Month-to Month
$85.99 USD 3-Month Prepay (5%off)
$162.99 USD 6-Month Prepay (10% off)
$299.99 USD 12-month Prepay (20% off)
Black Tier - Watches are worth up to $500 USD MSRP
$99.99 USD Month-to Month
$299.99 USD 3-Month Prepay (Save $30)
$549.99 USD 6-Month Prepay (Save $50)
$1099.99 USD 12-month Prepay (Save $100)
Platinum Tier - Watches are worth up to $1500 USD MSRP
$299.99 USD Month-to Month
$899.99 USD 3-Month Prepay (Save $30)
$1699.99 USD 6-Month Prepay (Save $100)
$3399.99 USD 12-month Prepay (Save $200)
You can view a gallery of past watches on all tiers here.
We also offer a Quarterly option at each tier where you will receive one watch every 3 months. The cost is the same as a Month-to-Month subscription in that respective tier.
Shipping and applicable sales tax are not included in the above pricing and will be reflected at checkout.
If applicable, sales tax is calculated based on state and local tax laws.
Shipping and sales tax prices are subject to change.
All monthly subscriptions automatically renew on the 1st of each month.
Customs, Duties, and Taxes
All charges made on Watch Gang are in USD.
Watch Gang does not assess any customs or duty charges for international shipments. Members are responsible for any applicable customs and import duties.
Monthly subscription watches are sent with a declared value of the full price of the subscription (i.e., Platinum is declared at $299).
Wheel watches are sent with a declared value of the retail price of the watch. You can find the retail price listed for each watch on the Wheel by clicking on the "RETAIL" link listed under the name of the watch.
For an estimate on what the customs fees, duties, and taxes may amount to for your shipment, please take a look at this import duty calculator.
Shipping Rates and Costs for Monthly Subscriptions
For orders traveling outside of the United States, international shipping costs are as follows:
- Canada - $14.82 USD
- UK and AU - $19.82 USD
- Everywhere else is $34.82 USD
If you prepay for a bundle, you will be charged for the total number of shipments in your bundle at checkout.
For example, if an Australian member prepays for 12 months of membership, they will be charged a one-time shipping cost for that whole year of 12 x $19.82 USD, or $237.84 USD total.
Because all charges are in USD, this helpful currency converter can assist in estimating the cost of shipping in your native currency.
Shipping Rates and Costs for Wheel of Watches Shipments
To cover international shipping costs, additional points will be added to each Wheel before you spin.
You will find the additional costs per country below:
- Canada - 28 points
- Australia - 40 points
- United Kingdom - 40 points
- Everywhere else - 80 points
Watch Gang does not assess any customs or duty charges for international shipments. Members are responsible for any applicable customs, import duties, and taxes.
Since our wheel watches are ordered upon each spin, it can take up to 14 business days for Wheel watches to ship.
For international wheel shipments, please allow up to 21 business days from the date you received your tracking for your watch to be delivered.
Shipment times do vary as the majority of our Wheel watches are shipped directly from our brand partners.
Shipping Expectations and Timetables
Once you get your tracking information, please allow up to 21 business days for your international order to be delivered. With some of our carriers, watches are shipped to their international sorting hubs in Germany and Sweden so don't be alarmed if you see your watch is in one of those countries for a quick pit stop.
In some instances, customs processes that vary from country to country can create unexpected delays.
Tracking Your Orders
All international orders will begin their journey with either DHL or FedEx depending on the origin of the shipment. As soon as your order ships, we will send you an email with your tracking number.
Click the tracking number in that email to view your tracking info through either the DHL or FedEx website. From there, you can find your Local Carrier Tracking number.
For local DHL tracking, find the number on the right-hand side of the DHL tracking page located under “Delivery by USPS International”
For local FedEx tracking, find the number on the FedEx tracking page underneath “Postal I.D. No.”
You can also always track your shipped orders under the Recent Shipments section of your account.