Help Center

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What is your Refund Policy?

We do not offer refunds or accept returns for a watch you don't like.

However, we run a Facebook group that connects our members to either trade or sell watches with each other.

You can browse through other options and get the perfect watch for you. You can find our community under Watch Gang Exchange on Facebook.

You can give us an idea about your favorite styles and looks at any point in your membership by heading to the Style Profile section of your account. While we will use this information to help guide us in selecting our watches each month, please keep in mind we are a mystery watch club subscription. Our whole mission is to help our members build their watch collections with a wide variety of amazing watches.

You can read more on updating your subscription frequency here

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