Help Center

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When will my first watch ship?

We ship all watches by the 16th of each month. 

If you subscribe between the 1st and the 10th, you will receive that month's watch and your membership will renew on the 30th.

If you subscribe after 5 PM PST on the 10th, your membership will begin the following month. You will not be charged on the 30th. Your renewal will begin the following month on the 30th.  

Once your package is shipped, you will be sent an email with your tracking information. Please allow 24 - 48hrs for your tracking information to be updated.

Customers in the USA will generally receive their watch within 5 business days. 

For international shipments, please allow up to 3-4 weeks from the date you received your tracking for your watch to be delivered. 

You can always check the status of your shipment under the Recent Shipments section of your dashboard.





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