Looking for answers? You've come to the right place.
Why didn't my watch meet my preferences?
Our preferences act as a guideline for us to better understand your specific tastes in strap, style, and size. We try to match your preferences as closely as possible each month, however, preferences are not 100% guaranteed.
Our whole mission is to help our members build their watch collections with a wide variety of amazing watches. While doing so, we always strive to match your preferences as closely as possible.
We run a Facebook group that connects our members to either trade or sell watches to each other. You can browse through other options and get the perfect watch for you. You can visit our Watch Gang Exchange page. The value of the watch is greater than your subscription fee, so you may easily sell or trade it for something you prefer.