Looking for answers? You've come to the right place.
How do I pause my monthly shipments?
You can pause your shipments one month at a time by heading to My Account.
Find your Plan Type and click on "Manage Plan." Here you'll be able to Pause a shipment or switch your shipment frequency from Monthly to Quarterly or On Demand.
Please note any changes will be reflected on your next renewal.
If you need an extended break from your monthly subscription, please call us at (888) 973-0183 and one of our Account Managers can help take care of you. Mon-Thu 9:00am-5pm, Fri 9am to 3pm PST for the quickest resolution.
You can also send us a Chat or send us an email at firstname.lastname@example.org with your request and we'll take care of you.