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Monthly Subscription Renewal Policy & Schedule

You'll be able to find your next renewal date on the main page of your Account under "PLAN DETAILS."

All monthly subscriptions renew on the 1st of each month unless you change your renewal date manually in your account settings. 

All prepaid multi-month subscriptions will renew on the 1st of the month of your final shipment to a month-to-month plan.  Those who purchased prepaid multi-month plans prior to June 11, 2019 will renew at the same multi-month package upon renewal on the 1st of the month.

Here's an example of a Renewal Schedule Calendar based on the plan you've selected:

Month-to-Month Subscription

Ordered monthly sub between May 1st thru 21st: 1st watch ships in 3 days, your first renewal date is June 1st and 2nd watch ships the week of June 16th.

Ordered monthly sub between May 22nd thru 31st: 1st watch ships in 3 days, your first renewal date is July 1st and 2nd watch ships the week of July 16th watch.

PrePaid Multi-Month Subscription

Ordered 3-month sub between May 1st thru 21st: Watch ships in 3 days, 2nd watch on June 16th, 3rd watch on July 16th, renewal Aug. 1st for August watch shipped the week of 16th.

Ordered 3-month sub between  May 22nd thru 31st: Watch ships in 3 days, 2nd watch on July 16th, 3rd watch on Aug. 16th, renewal Sept. 1st for September watch shipped the week of 16th.

Quarterly Subscription

Ordered quarterly sub between May 1st thru 21st: Watch ships in 3 days, 2nd watch renews Aug. 1st for August watch shipped the week of 16th.

Ordered quarterly sub between May 22nd thru 31st: Watch ships in 3 days, 2nd watch renewal Sept. 1st for September watch shipped the week of 16th.

Stopping Automatic Shipments

You can stop your monthly shipments at any time, however, renewal must be cancelled prior to your rebill date. All sales are final with no refunds, returns or exchanges.

There are fees associated with ending a Pre-Paid subscription plan early. You can find more information here.

You can send your request via the Manage My Subscription form or email at hello@watchgang.com.

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