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All Month-to-Month memberships renew on the 30th of each month.
If you signup for your first watch between the 1st and the 10th, you will receive that month's watch and your membership will renew on the 30th.
If you signup for your first watch after the 10th, you will receive the following month's watch. You will not be charged on the 30th. Your renewal will begin the following month on the 30th.
You can cancel your subscription at any time, however, we do have cancellation cutoff times before you are charged for that month's shipment.
Cancellation Cutoff Times:
1. Cancellations after the 30th, but before 5PM PST on the 10th of the following month will receive a full refund and that month's shipment will be canceled.
2. Cancellations after 5PM PST on the 10th will not receive a refund and will receive that month's shipment. Your account will no longer be billed after that shipment.
There are no cancellation fees associated with terminating your monthly subscription. However, canceling a prepaid plan before it has been fulfilled will incur a 20% fee.
We do not offer returns or exchanges. We have a Watch Gang Exchange setup here. You can easily trade watches with other members for something that suits your style a bit more! We do not accept returns for a watch you don't like. The value of the watch is greater than your subscription fee, so you may easily sell or trade it for something you prefer.